Frequently Asked Questions.

Do I need to speak Norwegian to play? ▼

No, we have designed the games in such a way that it is playable by both Norwegian- and English-speakers.

Can I place multiple bookings at the same time? ▼

Of course! The way to do this is the same way that you would make a single booking, i.e. by clicking this link

Can we be more people in the room than it is designed for? ▼

Unfortunately not. The capacity is determined based on our wish that all participants should get to enjoy a sufficient number of puzzles, in addition to the size of the room itself being a limitation.

We are a larger group, and wish to visit Escape Bryggen outside of regular opening hours. Is this possible? ▼

Please send us an email at mastermind@escapebryggen.no, and we will do our best to accommodate your needs! Note however that this depends on us being able to find someone who can work during those hours, and that it costs an additional 150 NOK fee for opening outside of regular hours.

Will it be scary? ▼

Some find Crimson Hotel scary, and thus has a recommended (not absolute) age limit of 18. There is nothing in the other rooms that is scary. The game is not physically demanding either, so anyone from couch potatoes to adrenaline junkies can play the game.

How should we dress for this? ▼

"There are no special recommendations for this, you can wear what you like. You can even come wearing clown outfits if you would like."

What are the age limits? Can pregnant women play? How about wheelchair users? ▼

This takes place under safe conditions, so all age groups can participate (Crimson Hotel has an age limit of 18 due to it being scary). Children under the age of 15 need adult supervision. The puzzles themselves are likely to be too difficult for children under the age of ten. At Bryggen we do not have the capacity to receive customers in wheelchairs, since we are not on the ground floor and do not have an elevator. There is, however, an elevator at Skuteviken. If you have other special requirements, feel free to contact us, and we will try to find a solution that will work for you.

Is it possible to purchase gift cards? ▼

Yes! Gift cards can be purchased here.

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What do I do if the gift card expires before I am able to play? ▼

As long as the gift card itself is used before the expiry date, the date of the booking itself can be made for a later time, even after the expiry date. The expiry date on the gift card itself cannot be changed, but the booking date can be moved. Expired gift cards cannot be refunded.